Position Objective:
The Provider Network Development Manager supports the growth of Better Health Group by promoting and offering value-based solutions to primary care practices and organizations, who can choose to join BHG’s affiliate provider network. The incumbent is expected to: build and grow a pipeline of potential primary care providers; identify and assess practice needs and suitability; showcase, present, and sell solutions; and negotiate and finalize contracts. Role demands strong communication and presentation skills, negotiation prowess, and a deep understanding of Value-based Care (VBC) and primary care market dynamics. Role is an individual contributor assigned to a specific region. Role requires significant travel throughout designated geographical areas/territories of responsibility.
Responsibilities include and are not limited to:
- Develops primary care provider business through relationship development and contract execution
- Proactively researches, maintains, and leverages potential lead sources to build a continuous provider pipeline
- Personally accountable for prospecting to a defined list of high-priority provider practices and organizations, and nurturing and converting inbound leads
- Solicits and pursues referrals from business networks and internal referrals
- Researches and determines provider suitability for an affiliate relationship
- Supports new business initiatives in diverse markets while considering individual market circumstances and the primary care provider community
- Collaborates with key cross-functional groups in developing and executing marketing campaigns in support of potential providers
- Acts as a brand liaison and raises brand awareness, communicating Better Health Group's value proposition
- Attends networking events and actively participates in community events
- Educates the primary care community regarding the benefits of a Value-based Care (VBC) model and Accountable Care Organizations (ACO)
- Negotiates contract terms with affiliate primary care practices and providers
- Provides performance reports to internal stakeholders and shares trends/learnings
- Collaborates with internal teams to create presentations for external stakeholders
- Provides relationship maintenance and supports implementation of newly contracted affiliate primary care providers
- Accountable for achieving defined growth-related goals and targets
- Maintains timely and accurate growth-related information and systems, (e.g., CRM)
Position Requirements/Skills:
- Bachelor’s Degree in Healthcare Administration, Business, Marketing, Communication, Sales Management, or other relevant field, or would consider equivalent years of directly related experience in place of a degree
- 5+ years of related experience in contracting, business development, marketing, sales, provider recruiting, or healthcare operations, or would consider 3+ years of direct network development experience working in a Value-based Care (VBC) or Accountable Care Organization (ACO) entity
- Proven sales experience (e.g., needs-based selling, Miller Heiman, Challenger, SPIN)
- Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
- Must possess an intermediate proficiency level with CRM technology (HubSpot, Salesforce, etc.)
- Ability to explain health plan payment methodology
- Ability to successfully engage with, and educate primary care practices and organizations on the benefits of partnering with Better Health Group
- Must have excellent written and verbal communication skills, excellent interpersonal and presentation skills, and excellent influencing and negotiation skills
- Must be comfortable communicating with multiple levels within an organization and with the provider community
- Must have excellent organizational, time-management, and multi-tasking skills with strong attention to detail
- Must be results-oriented with a focus on quality execution and delivery
- Must have strong critical thinking and problem-solving skills
- Demonstrated resourcefulness, initiative, and results-oriented capabilities
- Ability to work independently with minimal supervision
- Ability to work in a shifting and fast-paced environment
- Ability to work cross-functionally with multiple teams
- Must be able to travel up to 50%+ of the time
Key Attributes/ Skills:
- Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
- An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
- Is able to work within the Better Health environment by facing tasks and challenges with energy and passion
- Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
Compensation & Benefits:
- Medical, dental, vision, disability, and life
- 401k, with employer match
- Paid time off
- Paid holidays