The Corporate Office Administrator reports to the Chief of Staff to the CEO. 

The Opportunity:

The Corporate Office Administrator oversees the daily operations of Better Health Group’s corporate headquarters while providing executive-level administrative support to the CEO and the Executive Leadership team.  This role is pivotal to ensuring seamless office management and high-level administrative support, contributing to an efficient, professional, and collaborative work environment.  This is an in-person role based at the corporate headquarters in Tampa, FL; with the exception of holidays and PTO, the incumbent is required to be onsite five (5) days per week. 

Responsibilities include and are not limited to:

• Office Administration:

• • Oversees the day-to-day operations of the corporate headquarters in Tampa, FL, including facilities management, vendor relationships, office supplies, and workspace organization.
  • Coordinates building maintenance and security, ensuring a safe and comfortable environment for Team Members and visitors.
  • Plans and executes corporate events, meetings, and Team Member engagement activities, enhancing the corporate culture and work experience.
  • Serves as the point of contact for all office-related inquiries, ensuring prompt and effective resolutions.
  • Serves as the primary point of contact responsible for fire drills, overseeing the safe evacuation of Team Members during emergencies, and educating them on proper emergency protocols.

• Executive Support:

• • Provides comprehensive administrative support to the CEO and the Executive Leadership Team (ELT), including managing calendars, travel arrangements, and meeting coordination.
  • Prepares, edits, and manages documents, reports, presentations, and correspondence for executive review.
  • Serves as a liaison between the CEO, ELT, and internal/external stakeholders to ensure clear communication and alignment.
  • Manages and prioritizes incoming requests, communications, and inquiries, ensuring timely responses and focus on urgent matters.
  • Maintains confidentiality and discretion with sensitive information, building trust and integrity in all interactions.
  • Organizes and coordinates logistics for Board meetings, off-site events, company retreats, and other executive functions, including lodging, catering, and transportation.
  • Processes and tracks expense reports for the ELT, ensuring timely reconciliation and adherence to budget guidelines.
  • Maintains an organized filing system for business documents and oversees critical deadlines to ensure timely completion.
  • Acts as a gatekeeper for the CEO’s time, focusing on high-priority tasks and meetings.

• Operational Efficiency and Process Improvement:

• Develops and implements office policies and procedures that enhance operational efficiency and support organizational goals.
• Identifies opportunities to improve office workflows and administrative processes, implementing best practices for better productivity and service.
• Supports onboarding and orientation for new hires at the corporate headquarters by warmly greeting them on their first day, collecting I-9 information, giving an office tour, and providing guidance to ensure a smooth and welcoming start to their employment.

Position Requirements/Skills:

• Bachelor’s Degree in Business Administration, Office Management, or a related field, or would consider equivalent years of directly related experience in place of a degree
• 5+ years of experience in office administration and executive support, preferably in a corporate or high-level environment
• Strong organizational and multitasking abilities, with a proven track record of managing complex calendars, travel, and office operations
• Exceptional communication and interpersonal skills, with the ability to interact effectively at all organizational levels
• Highly proficient with Microsoft Office applications, (Outlook, Word, Excel, PowerPoint, etc.) for real-time collaboration
• High level of professionalism, confidentiality, and discretion in handling sensitive information
• Ability to anticipate needs, take initiative, and work independently in a fast-paced environment
• Excellent organizational, time-management, and project-management skills
• Results-oriented with a focus on quality execution and delivery
• Strong critical thinking and problem-solving skills

Physical Requirements:

• Physical ability to sit, stand, and move freely about the office
• Must be able to remain in a stationary position up to or exceeding 50% 
• Ability to stand, walk, and sit for long periods
• Ability to bend, stoop, kneel, squat, twist, reach, and pull
• Constantly operates a computer and other office productivity machinery, such as a copy machine, and computer printer

Key Attributes/ Skills: 

• Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Is able to work within the Better Health environment by facing tasks and challenges with energy and passion
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals

Other:

Local candidate required; incumbent is required to be at the Tampa, FL corporate headquarters five (5) days per week.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.