Our mission is Better Health. Our passion is helping others. 

 What’s Your Why?

• Are you looking for a career opportunity that will help you grow personally and professionally? 
• Do you have a passion for helping others achieve Better Health? 
• Are you ready to join a growing team that shares your mission?

Why Join Our Team: At Better Health Group, we value you. We see you. Team Members at Better Health Group are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At Better Health Group, it’s the little things we do each and every day that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.

Position Objective:

The Phlebotomist has a technical role and is responsible for efficiently and accurately collecting blood specimens from patients, ensuring a positive patient experience. The incumbent will report to the Lab Supervisor (or similar role) and will work closely with department team members and leaders to deliver exceptional 5-star patient care. 

Responsibilities:

• Perform venipuncture and capillary punctures on patients
• Ensure the proper collection and labeling of blood specimens according to established protocols
• Greet and interact with patients in a professional and compassionate manner
• Explain the blood collection process to patients, address their concerns, and provide a supportive environment
• Accurately document patient information and specimen details
• Maintain organized and complete records of all phlebotomy activities
• Adhere to infection control and safety guidelines during blood collection procedures
• Follow established protocols to maintain compliance with regulatory requirements
• Ensure proper functioning and cleanliness of phlebotomy equipment
• Report any equipment malfunctions or issues promptly
• Work collaboratively with other healthcare professionals to ensure seamless patient care
• Communicate effectively with laboratory staff to facilitate the timely processing of specimens
• Additional duties as assigned

Position Requirements/ Skills:

• Highschool degree or equivalent required
• Completion of a phlebotomy training program
• Proven experience as a Phlebotomist in a healthcare environment 
• Knowledge of infection control and safety protocols 
• Working knowledge with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
• Familiarity with medical terminology and healthcare operations including electronic medical records 

Physical Requirements:

• Requires standing, walking, pushing, bending, kneeling, and reaching
• Ability to remain in a stationary position, often standing or sitting for prolonged periods
• Communicating with others to exchange information
• Repeating motions that may include the wrist, hands, and/or fingers
• Requires corrected vision and hearing to normal range
• Ability to operate a motor vehicle and have own means of transportation
• Must be able to lift at least 15lbs at times

Key Attributes/ Skills:

• Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Can work within our Better Health environment by facing tasks and challenges with energy and passion
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
• Demonstrated ability to handle data with confidentiality
• Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
• Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
• Excellent written and verbal communication skills; must be comfortable communicating with senior-level leadership, providers, and health plans
• Strong interpersonal and presentation skills
• Strong critical thinking and problem-solving skills
• Must be results-oriented with a focus on quality execution and delivery
• Appreciation of cultural diversity and sensitivity toward target patient populations